Enjoy exclusive benefits when you join Kristofer Buckle® Pro. As a Kristofer Buckle® Pro member, you’ll receive a 30% discount at kristoferbuckle.com, free shipping*, exclusive content and product previews.
*Exclusions apply. Receive free ground shipping for one year on orders over $50 to all 50 states, plus District of Columbia, Puerto Rico and the Virgin Islands.
If you're interested in becoming a Kristofer Buckle® Pro member and you still have a few unanswered questions, here are answers to some of the most frequently asked questions. Still have more questions? Email: email@example.com
How do I become a member?
Is membership free?
Yes, the membership is free and valid for one year. You will need to renew your membership every year. This is subject to change.
Where can I use my discount?
You can use your Kristofer Buckle® Pro discount on kristoferbuckle.com with free ground shipping with orders over $50 to 50 United States plus the District of Columbia, Puerto Rico and the Virgin Islands.
What if I don’t live in the Continental U.S.?
Currently, Kristofer Buckle® Pro membership is only available to customers in the U.S. (all 50 states plus the District of Columbia, Puerto Rico and the Virgin Islands).
How long does it take for an application to be processed and how long would it take to be notified if I was approved or not?
Please allow 4-8 weeks for your membership to be processed. If your membership is declined, we will promptly send you an email with an explanation.
How do I change my address and contact information?
Please log in and go to the MY ACCOUNT section. You can change your address, contact information and email. If you are having difficulty changing your information please email: firstname.lastname@example.org
As a Kristofer Buckle® Pro member, do I qualify for special offers on kristoferbuckle.com like samples, free shipping, etc.?
Kristofer Buckle® Pro members receive 30% off and free ground shipping with orders over $50. You will qualify for special product offers but cannot combine additional offers, promotions or discounts that may be available for Kristofer Buckle products with your current 30% discount.
As a Kristofer Buckle® Pro member, how much can I buy?
As a Pro member you are limited to $500 (post discount) per order. No more than three (3) units per shade of the same item may be purchased per order. Additionally, Pro Members have a maximum purchase policy of $10,000 per calendar year (post discount).
I was approved as a Kristofer Buckle® Pro member, but I cannot see my discount at checkout.
Please be sure to use the same email address that you provided in the Pro Member application form to register and checkout on www.kristoferbuckle.com
I am a Kristofer Buckle® Pro member and have a question about my order.
For any questions regarding your order please contact our customer service team. Email or call: email@example.com or call 1-855-895-6980.
I already have an account on kristoferbuckle.com, and now I am a Kristofer Buckle® Pro member. How can I get my discount?
If you supplied the same email address that gives you access to your current kristoferbuckle.com account on the Pro membership application you will automatically see your 30% discount at checkout once you sign in. If you supplied a different email on the Pro application form, please create a new account on kristoferbuckle.com using that email address.
Why does my shipping address need to match my billing address?
A Kristofer Buckle® Pro member’s shipping address must match their billing address to successfully checkout with the Pro discount. This is to guard against fraudulent purchases.
When does my Kristofer Buckle® Pro membership expire?
You can find your membership expiry date by logging on to your account on kristoferbuckle.com and checking the Pro Member section on the My Account page
Kristofer Buckle Pro member ID?
You can find your Pro Member ID by logging on to your account on kristoferbuckle.com and checking the Pro Member section on the My Account page. If you have a problem with your order, you may need to provide this number to a Customer Service agent to verify that you are a Pro member.
How long is my Kristofer Buckle® Pro membership valid for?
Pro Membership is valid for one year. You can renew every year you are professional makeup artist.
THE KRISTOFER BUCKLE® PRO PROGRAM TERMS AND CONDITIONS
Kristofer Buckle® Pro is a members-only discount program for professional makeup artists, industry students and industry professionals.
Kristofer Buckle® Pro reserves the right to decline any application or require additional professional documentation at any time. All identification will be destroyed after processing and will not be returned to you. Kristofer Buckle® Pro is a membership program open exclusively to professional makeup artists for membership or renewal. Products purchased by Kristofer Buckle® Pro Members using their discount benefit are not for resale but are for the cardholder’s personal and professional use only.
Products purchased by Kristofer Buckle Pro members using their discount benefit are for the member’s personal and professional use only and may not be resold under any circumstances.
Kristofer Buckle reserves the right to limit member purchases in accordance with limits established under the Kristofer Buckle retail policy, as amended from time to time. Exceptions to such purchase limits may only be granted by Kristofer Buckle membership administration.
There is a value limit of $500 after discount per order. No more than 6 units of the same item may be purchased per order. Pro Members have a maximum purchase policy of $10,000 per calendar year (post discount). Kristofer Buckle Pro membership administration reserves the right to request written documentation of the intended use of products prior to authorizing a member’s retail purchase.
Members may return merchandise in accordance with the terms and subject to the limitations of the Kristofer Buckle® return policy guidelines. All returns and exchanges must be accompanied by an original itemized receipt in order to exchange a product or obtain a refund in the amount of the purchase price.
Kristofer Buckle member administration may, in its sole discretion, alter, limit, or modify the Pro Program rules, regulations, benefits, eligibility for Membership, or any other feature of the Program (including assigning any of its obligations to customers under the Program at any time to another person or entity, without recourse) or may terminate the Program any time at its sole discretion, by posting any such changes on the Kristofer Buckle website. YOUR CONTINUED PARTICIPATION IN THE PROGRAM FOLLOWING SUCH CHANGES CONSTITUTES YOUR ACCEPTANCE OF THE CHANGES.
TO THE FULLEST EXTENT PERMITTED BY LAW, KRISTOFER BUCKLE AND THE ADMINISTRATORS OF THIS SITE, INCLUDING HATCHBEAUTY PRODUCTS, LLC AND ITS AFFILIATED ENTITIES, WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF OR IN CONNECTION WITH YOUR PARTICIPATION OR MEMBERSHIP IN THE PROGRAM, INCLUDING DAMAGES ARISING OUT OF CHANGES TO OR TERMINATION OF THE PROGRAM. THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES, LOSS OF DATA, INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY AND CLAIMS OF THIRD PARTIES. TO THE EXTENT PERMITTED BY LAW, THE LIMITATIONS ON KRISTOFER BUCKLE'S LIABILITY SET FORTH HEREIN SHALL APPLY WHETHER FOR BREACH OR REPUDIATION OF CONTRACT, OR WHETHER IN TORT, CIVIL LIABILITY BY WAY OF NEGLIGENCE, GROSS NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. BY AGREEING TO THESE TERMS, YOU WILLINGLY AGREE (OR, IF YOU ARE A MINOR, YOUR PARENT OR LEGAL GUARDIAN WILLINGLY AGREES) THAT YOU HAVE RELINQUISHED YOUR RIGHT TO SEEK THESE DAMAGES FROM KRISTOFER BUCKLE AND THAT THIS IS A REASONABLE ALLOCATION OF RISK. THIS PROVISION DOES NOT APPLY TO NEW JERSEY RESIDENTS.
By participating in the Program, you also agree to abide by all other Terms and Conditions of use of the Kristofer Buckle website.